THE FINE PRINT
TERMS AND CONDITONS
Method of Cancellation/Rescheduling
In the event of a cancelled or rescheduled event, (MAKEUPBYKELLY.ANNE) requires a notification in writing Seven (7) days prior to the original event date. This is the only method of cancellation that will be accepted. The deposit is non-refundable after the Twenty-Four (24) hour grace period of the signed contract in any case of cancellation.
At any moment, if time permits, Makeupbykelly.Anne cancels at any time or is unable to preform her duties for any reason caused by Makeupbykelly.Anne, a full refund will be issued VIA original payment method or Bank transfer within two weeks of the informed date. The conduct and control of the work lies solely with Makeupbykelly.Anne.
Client Responsibilities
It is the Clients responsibility to provide a safe and adequate working environment for the Artist. The location must include:
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Lots of natural or lamp lighting
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Enough space
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Outlets
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Table for makeup and brushes
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Enough chairs
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Maintaining clear communication
Client Responsibilities Continued
MAKEUPBYKELLY.ANNE reserves the right to stop work or cancel this agreement at any time and retain any payment made by the “Client” if the Client and/or clients party are Aggressive, Abusive, Inhibited, under the influence of illicit substances or pose a risk due to infection or safety.
The Client is responsible for notifying the artist of any Infections, colds, flu’s or any other risks that might pose a danger to the artist or the artist belongings and/or equipment, tools and makeup.
In the instance that the artitist is notified of a infectious condition or the artists safety is compromised the service will be cancelled and no refund will be provided.
If the Artist’s belongings, tools, appliances, makeup, sponges or consumables are damaged due to no fault of the artist, an invoice will be sent to the client to replace damaged items at the Recomended retail price per item damage.
If the Client is Ten (10) Minutes late to the booked time a fee of Fifthteen Dollars ($15AUD) will be charged ontop of the service cost, After Ten (10) minutes a charge of Two Dollars ($2AUD) will be charged for every minute therafter untill the client arives ontop of the service cost.
Any bookings where the Client is Thirty (30) or more minutes late will be cancelled and no refund will be provided.
Hair Preparation
It is the client’s responsibility to arrive with clean, thoroughly washed, and completely dry hair, ideally washed the night before the event. Failure to follow these instructions may result in a final hairstyle that does not closely match the desired inspiration photo.
If the client’s hair is deemed too dirty or oily to work with, the service will not be performed, and any deposit paid for the hair styling will be forfeited.
Should the stylist need to dry your hair due to it being wet or damp upon arrival, a Fifteen Dollar ($15 AUD) blow-dry fee will be added to your total service cost.
Payments
A retainer fee of 30% is due at the time of booking; this payment is non-refundable after a grace period of Twenty-Four (24) hours of booking and must be paid in order to secure your event day. The remaining balance is required before the service commences on the event date, unless otherwise agreed upon. Payments can be made with credit card, bank transfer, Pay Id, Afterpay or cash.
A 2.2% surcharge applies to all card payments made via tap and go or contactless methods.
Travel
A mileage fee will be charged as follows:
0-20/km ($25)
21-59/km ($100)
60km+ ($variable)
Photography
Photos or videos may be taken for promotional use and advertising purposes online and printed material. Full credit will be given to any professional photos and videos taken by photographers and videograhers. Please advise artist if you do not consent to having your photo taken nor shared.
PRIVACY POLICY
Privacy policy (Makeupbykelly.Anne) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect to how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include:
names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.makeupbykellyanne.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information:
is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
•For the primary purpose for which it was obtained
•For a secondary purpose that is directly related to the primary purpose
•With your consent; or where required or authorised by law.
Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including the following:
•Third parties where you consent to the use or disclosure; and
•Where required or authorised by law.
Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. Access to your Personal Information You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. (Makeupbykelly.Anne) will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information. Maintaining the Quality of your Personal Information It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to- date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy please contact us at:
(ABN: 6086629161)
(Email: makeupbykelly.anne@gmail.com)
(Ph: 0402282392)
PAYMENT METHODS
CREDIT / DEBIT CARD
AFTERPAY
CASH
PAYID